When it comes to quality control in janitorial services, it’s crucial to have a standard that can objectively define what “clean” means. ISSA, the worldwide cleaning industry association, offers standards such as the Clean Standard: Institutional and Commercial, and the Clean Standard: K-12. These standards provide benchmarks for cleanliness in various settings and are widely used by leading cleaning companies and facility managers to ensure high-quality environments.

To evaluate the cleaning work, both clients and janitorial supervisors can utilize checklists that are aligned with ISSA standards. These standards help to set clear expectations and allow for consistent quality assessments. Moreover, technology now plays a role in quality control, offering tools for real-time assessment and feedback. Such tools can enhance the precision of the evaluation process and ensure that services meet the established criteria.

The ISSA Clean Standards focus on the outcomes of cleaning processes rather than prescribing how to clean, thereby providing a universal language of clean for the industry. By adhering to these standards, janitorial services can ensure they meet or exceed customer expectations and provide a clean, healthy environment.

For more detailed information on ISSA’s standards and certifications, you can visit their official website.